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As of early September 2025, India Post has suspended all postal services to the USA due to an inability to ship consignments. Authorities are we working together to resolve the issue as soon as possible. As you're placing order from USA so, we encourage you to place your order after 5 to 7 days and we are really sorry for the convenience!
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As of early September 2025, India Post has suspended all postal services to the USA due to an inability to ship consignments. Authorities are we working together to resolve the issue as soon as possible. As you're placing order from USA so, we encourage you to place your order after 5 to 7 days and we are really sorry for the inconveniences!
The suspension was caused by confusion over new US customs regulations that have made US-bound air carriers unwilling to transport mail from India.
Reason for the suspension
New US Customs Regulations: An executive order by the US administration requires duties to be collected on goods valued over $100 starting August 29, 2025. Carriers delivering international postal items are required to collect and remit these duties.
Lack of Clarity: The US Customs and Border Protection (CBP) has not yet issued the full set of rules for this new process. Crucial details, such as how carriers can become 'qualified parties' to collect duties, are still undefined.
Carriers Refuse Shipments: Due to the lack of clear guidelines and operational procedures, US-bound air carriers stopped accepting postal consignments from India after August 25, 2025. This forced India Post to suspend its service.
Who is affected
The suspension affects all categories of mail, including:
Letters
Documents
Parcels and gift items
Delays: The disruption is likely to cause delays for anyone sending documents or goods to the US from India.
India Post's response
Monitoring the Situation: India's postal department stated it is 'closely monitoring the situation' and is 'working diligently to resolve these issues'.
Aiming to Restore Services: They have assured customers that they are prioritizing efforts to address the issue and resume normal operations as soon as possible.
We really appreciate your patience and trust in this crisis situation and once again we really apologize for the inconvenience!
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